ADDACS

Direct Debit Amendments & Cancellation Report (7001)

0 – Instruction Cancelled – Refer to Payer

• Circumstances: Paying Bank has cancelled the instruction.
• Special Instruction / Information: Service User cannot collect via Direct Debit on this account. If Direct Debit is to continue the Service User must obtain a new DDI for a new account.

1 – Instruction Cancelled by Payer

• Circumstances: Payer has instructed Paying Bank to cancel DDI.
• Special Instruction / Information: Service User must liaise with the Payer to agree the payment method for collection of any outstanding debts.

2 – Payer Deceased

• Reason: Payer deceased.
• Action Taken by: The DDI is marked as cancelled at source.

3 – Instruction Cancelled Account Transferred to another Bank / Building Society

• Circumstances: Account transferred to another Bank / Building Society.
• Special Instruction / Information: New DDI to be obtained from the Payer. Collection must be suspended until new DDI set-up and Advance Notice issued to the Payer.

B – Account Closed

• Circumstances: Payer has closed their account for an unknown reason.
• Special Instruction / Information: If the Direct Debit is to continue the Service User must obtain a new DDI for a different / new account.

C – Account Transferred to another Bank / Building Society

• Circumstances: New account details supplied to the Service User.
• Special Instruction / Information: Service User must apply change to data file and continue with Direct Debit collections. An 0C / 0N pair must not be sent on receipt of this message.

D – Advance Notice Disputed

• Circumstances: Payer disputes time, amount or frequency of Advance Notice.
• Special Instruction / Information: Service User should not collect further Direct Debits until it has resolved the dispute with the Payer.

E – Instruction Amended

• Circumstances: Paying Bank will advise amendment via ADDACS message.
• Special Instruction / Information: Service User should collect Direct Debits using new details, an
• 0C / 0N pair must not be sent on receipt of this message.

R – Instruction Re-Instated

• Circumstances: Paying Bank may re-instate a cancelled DD up to two months from cancellation.
• Special Instruction / Information: Service User may resume direct debiting under the reinstated Instruction. However, a new DDI must be obtained and lodged if re-instatement is identified after the two month period.